Question 1

How long does an audit take?

Accepted Answer

Most audits complete in under 10 minutes. Our AI crawls your website, analyses every page against 96 checkpoints across six modules, and generates a full professional report with prioritised recommendations.

Question 2

What does the audit cover?

Accepted Answer

We evaluate 24 categories across six modules: Foundation (the structural and technical baseline), Human Experience (how the product feels to use — clarity, flow, cognitive load, wellbeing), Inclusive Design (accessibility and equity for every user), Future Readiness (AI discoverability and agent readiness), Brand Consistency (whether what users see matches what the brand promises), and SEO Structure (findability, legibility, and ranking). Available for websites, brand identity materials, and design files.

Question 3

How do credits work?

Accepted Answer

One credit equals one full audit of any website. Credits never expire. There are no feature tiers or limits — every audit includes all six modules, 96 checkpoints, PDF & Word reports, and prioritised recommendations.

Question 4

What format is the report?

Accepted Answer

You get both a professional PDF report and a downloadable Word document. Reports include an overall score, module breakdowns, detailed findings with severity levels, and actionable recommendations for each issue.

Question 5

Can I audit any website?

Accepted Answer

Yes. Fixpath works with any publicly accessible URL. Our crawler handles JavaScript-rendered sites, single-page applications, and multi-page websites. We automatically detect your industry, tech stack, and target audience.

Question 6

Is my data secure?

Accepted Answer

Absolutely. We only analyse publicly visible content on your website. Payments are processed securely via Stripe. We do not store or share your website data beyond generating your audit report.

Question 7

What languages are supported?

Accepted Answer

Audit reports are available in 6 languages: English, Spanish, French, German, Italian, and Portuguese. The AI generates findings and recommendations natively in your chosen language.

Question 8

Can I get a refund?

Accepted Answer

If you are unsatisfied with an audit result, use our contact form at fixpath.ai/contact or email support@fixpath.ai and we will work with you to resolve the issue or provide a credit for a new audit.

Question 9

How accurate are the AI-generated findings?

Accepted Answer

Our AI delivers high-precision findings on critical issues like mobile responsiveness, accessibility failures, and conversion blockers. Every finding includes specific evidence — screenshots, element selectors, or metrics — so you can verify instantly. We prioritise precision over volume, flagging only findings we are confident about.

Question 10

What are the limitations of an AI audit?

Accepted Answer

Fixpath analyses publicly visible pages only — we cannot audit gated content like login-required areas or admin panels. We do not test with real users, so behavioural insights like A/B test results or heatmaps are not included.

Question 11

How does Fixpath compare to hiring a UX consultant?

Accepted Answer

A traditional UX audit costs $5,000 to $15,000 and takes 2 to 4 weeks. Fixpath delivers 96 checkpoints across six modules in minutes for a fraction of the cost. It is ideal for comprehensive baseline assessments.

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